Automation with Zapier & Chatbots

You don’t need to do every task manually anymore. Tools like Zapier and chatbots help automate repetitive tasks and customer interactions.

Zapier:

• Connects apps like Gmail, Slack, Google Sheets, Mailchimp

• Example: When someone fills a form on your site, Zapier can auto-add them to your mailing list, send a thank-you email, and alert your team on Slack — instantly.

Chatbots (e.g., Chatfuel, Tidio, ManyChat):

• Handle FAQs, bookings, product recommendations, and lead collection.

• Available 24/7 — way more scalable than human agents.

Use Case: A customer types “Where’s my order?” on Facebook Messenger. Your chatbot gives them an update, asks if they need anything else, and offers a coupon — all within 10 seconds.